Baggage allowance

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Government taxes and fees

Jordanian and foreign governments charge additional taxes and fees for international travel. International fares do not include government-imposed taxes/fees. Taxes and fees are subject to change at the discretion of each country’s government and may be adjusted for inflation and/or currency fluctuation. You may be required to pay taxes or fees not already collected.

  • Before carriage, you will pay to us the total amount of all applicable taxes, fees and charges imposed on us by a government or other authority, or by the operator of an airport, which we are obliged to collect from you or to pay in respect of your carriage.
  • When you purchase your Ticket, we will advise you of all taxes, fees and charges not included in the fare, most of which normally will be shown separately on the Ticket. Taxes, fees and charges imposed on air travel are outside our control and are constantly changing and can be imposed or changed after the date your Ticket has been purchased. If a tax, fee or charge is imposed or increased after your Ticket has been purchased, you must pay to us any such tax, fee or charge, or any such increase before carriage.
  • If your Ticket has been purchased from our Authorized Agent and such Authorized Agent omitted to give details of all applicable taxes, fees and charges, with the result no, or insufficient, payment has been made for such taxes, fees and charges, you must pay the relevant amount at the airport of departure before you will be entitled to carriage.
  • If any tax, fee or charge is abolished or reduced and becomes no longer applicable to all or part of your carriage, a refund can be claimed in respect of any such tax, fee or charge which has been paid. Please ask us or our Authorized Agent for details of how to claim such refund.
  • If you do not use your Ticket, you will be entitled to claim a refund of any taxes, fees or charges you have paid, less any applicable administration fee(s) if your Ticket is subject to restrictions. Please ask us or our Authorized Agent for details of how to claim such refund.
  • Surcharges in exceptional circumstances
    • In exceptional circumstances, charges may be imposed on us by third parties, which are of a type or amount not normally applicable to our operations (for example, insurance premium supplements or additional security costs triggered by unlawful interference with civil aviation). In addition, we may be subjected to significant increases in operational costs (for example, fuel charges) caused by exceptional circumstances beyond our control. In such cases, you will be required to pay to us, as fare surcharges, all such charges attributed by us to your carriage (even if such exceptional circumstances surcharges are imposed after the issuance date of your Ticket). We will contact you with details of any applicable fare surcharges as soon as possible. If we are unable to establish contact using your contact details, we will advise you of any applicable fare surcharge at check-in. You are free to choose not to pay a fare surcharge and receive an involuntary refund of your Ticket in accordance with the provisions of Article 10.2, in which case we will have no other liability to you.
    • If any exceptional circumstances surcharge ceases to apply to all or part of your carriage, or a lesser amount is due, a refund can be claimed in respect of any such surcharge which has been paid. Please ask us or our Authorised Agent for details of how to claim such refund.
  • Currency
    • Fares, taxes, fees, charges and exceptional circumstances surcharges are payable in the currency of the country in which the carriage commences, converted to the currency of the country of payment (if different) at the applicable Banker"s Selling Rate in effect on the date payment is made, unless we or our Authorised Agent require payment in a different currency (for example, because of the non-convertibility of the local currency). We may at our discretion, accept payment in any currency, subject to applicable local law.
    • When you pay through credit card, Your credit card issuer bank may charge You for currency conversion. We do not receive any amounts of such charges and therefore You acknowledge that We shall not be responsible for any such charges. You will be fully responsible for the payment of any amounts which may occur as a result of currency conversion or discrepancy.
Service fees
  • For online bookings
    • Out of AMM: 10 JOD (Except AMM-AQJ = Zero)
    • Out of AQJ: 10 JOD (Except AQJ-AMM = Zero)
    • All European Countries 10:00 Euros , Except London
    • USA & Canada = 15.00 $
    • UAE : 50 AED
  • For offline bookings Service fees might be collected and they vary per destination and class
Infant without seat

Up to 10% of the published available adult fare plus international taxes and any surcharges. Taxes and surcharges are not discounted

Baggage Allowance Rules
  1. Checked Baggage Allowance
    • Baggage Allowance (Piece Concept) To/From USA & Canada
      • Business Class
        • 2 pieces, each piece not to exceed 32kg or 70 LB and sum of 3 dimensions not to exceed 158 cm or 62 inches.
        • Children are entitled to the same allowance as adults for the applicable class.
        • Infants not entitled to a seat, are allowed for:
          • One piece, with max weight 23 Kg or 50 LB
          • One carry-on fully collapsible stroller.
      • Economy Class
        • 2 pieces, each piece not to exceed 23kgs or 50 LB and sum of 3 dimensions not to exceed 158 cm or 62 inches.
        • Children are entitled to the same allowance as adults for the Applicable class.
        • Infants not entitled to a seat, are allowed for:
          • One piece, with max weight 23 Kg or 50 LB
          • One carry-on fully collapsible stroller.
    • Baggage Allowance (Weight Concept) To/From all other RJ destinations
      • Business Class:
        • 30 kg -The sum of the three dimensions of any piece must not exceed (158 cm)
        • Children are entitled to the same allowance as adults for the applicable class.
        • 10 kg for infants that are not entitled to a seat.
        • The Maximum-Weight of any single checked baggage must not exceed 32kg or 70 lb.
      • Economy Class:
        • 20 kg -The sum of the three dimensions of one piece must not exceed (158 cm)
        • Children are entitled to the same allowance as adults for the applicable class.
        • 10 kg for infants that are not entitled to a seat
        • The Maximum-Weight of any single checked baggage must not exceed 32kg or 70 lb
  2. Baggage Allowances Exclusions:
    • From Lebanon to Colombo will be 40KG for both Economy and Business.
    • From Qatar to Jordan will be 45KG for Business and 35KG for Economy.
    • From Amman to Cairo will be 30kg for BOTH Economy and Business.
    • From Amman to Beirut will be 40 for Business and 30KG FOR Economy.
    • From Larnaca to Far East destinations will be 30KG for Economy and Business.
    • From India to all destinations in the Middle East, Europe and Libya will be 30KG for Economy and Business.
    • From United Arab Emirates to Jordan will be 30KG for Economy and 40KG for Business.
    • From Beirut to all Destinations in the Middle East, Europe, Far East and Libya will be 30KG for Economy and 40KG for Business.
  3. Carry-on Baggage Allowance
    Baggage Allowances Exclusions:
    • From Lebanon to Colombo will be 40KG for both Economy and Business.
    • From Qatar to Jordan will be 45KG for Business and 35KG for Economy.
    • From Amman to Cairo will be 30kg for BOTH Economy and Business.
    • From Amman to Beirut will be 40 for Business and 30KG FOR Economy.
    • From Larnaca to Far East destinations will be 30KG for Economy and Business.
    • From India to all destinations in the Middle East, Europe and Libya will be 30KG for Economy and Business.
    • From United Arab Emirates to Jordan will be 30KG for Economy and 40KG for Business.
    • From Beirut to all Destinations in the Middle East, Europe, Far East and Libya will be 30KG for Economy and 40KG for Business.
  4. Each passenger (adult, child & infant) is entitled for the following as carry-on baggage allowance:
    • Crown Class passengers: Two (02) pieces of carry-on baggage
    • Economy Class passengers: One (01) piece of carry-on baggage
    • Each piece of Carry-on baggage for both Crown and Economy class shall be:
      • of a size, weight and shape to fit under a passenger seat or in an enclosed storage compartment.
      • Its weight shall not exceed 7 KG.
      • It may have maximum dimensions of (9X16X20in) or (23X41X51cm) however, the sum of the three dimensions shall not exceed (45 inches) (115 cm). These dimensions include wheels, handles, side pockets, etc.
    • The following can be accepted as Carry-on Items:
      • Infants are allowed: one fully collapsible stroller / push chair or infant's carrying basket that may be carried in the passenger cabin subject space availability.
      • An umbrella or walking stick.
      • A small camera and / or a pair of binoculars.
      • A reasonable amount of reading material for the flight.
      • A pair of crutches, and / or braces needed by passenger.
      • Lap-top personal computer.

    5. Notes: For flights operated with Embraer aircraft, and due to space limitations, only one (01) piece is accepted in Crown Class cabin and the second piece shall be removed from passengers at the aircraft door to be loaded in the aircraft hold.

  5. Extra (free) baggage allowance for ROYAL PLUS
    • Silver card Holder (Ruby): 10 KG
    • Gold card Holder (Sapphire): 25 KG
    • Platinum card Holder (Emerald): 32 KG
  6. Excess Baggage Allowance
    • Excess Baggage To/From USA & Canada
      • Business Class:
        • 1st extra piece of luggage: 175 USD not to exceed 32 kg or 70 LB and sum of 3 dimensions not to exceed 158 cm or 62 inches.
        • 2nd and 3rd extra pieces of luggage: 250 USD each not to exceed 32 kg or 70 LB and sum of 3 dimensions not to exceed 158 cm or 62 inches.
        • 4th piece or more extra pieces of luggage: 400 USD each not to exceed 32 kg or 70 LB and sum of 3 dimensions not to exceed 158 cm or 62 inches.
      • Economy Class:
        • If Any of two pieces weigh more than 23 KG or 50 LB up to 32 KG or 70 LB: 100 USD per piece excess weight charge.
        • 1st extra piece of luggage: 175 USD not to exceed 23 KG or 50 LB and sum of 3 dimensions not to exceed 158 cm or 62 inches.
        • 2nd and 3rd extra pieces of luggage: 250 USD each not to exceed 23 KG or 50 LB and sum of 3 dimensions not to exceed 158 cm or 62 inches.
        • 4th piece or more extra pieces of luggage: 400 USD each not to exceed 23 KG or 50 LB and sum of 3 dimensions not to exceed 158 cm or 62 inches.
        • For any piece of luggage that the sum of 3 dimension exceeds 158 cm or 62 inches but does not exceed 203 cm or 80 inches : Charge of twice excess luggage is applicable
        • Carry-on luggage requiring extra seat, not over 75 KG (165 LB) shall not be included in free baggage allowance: Charge will be 75% of the applicable one-way adult fare for the class of service used.
    • Excess Baggage To/From Iraq
      • Europe “EXCEPT FROM/TO (ATH, IST & LCA)”: Charge per 1 KG 30.00 USD
      • ATH, IST & LCA: Charge per 1 KG 10.00 USD
      • Far East: Charge per 1 KG 30.00 USD
      • Middle East: Charge per 1 KG 15.00 USD
      • Jordan: Charge per 1 KG 6.00 USD
    • Excess baggage To/From all other RJ Destinations
      Europe “EXCEPT FROM/TO (ATH, IST & LCA)”: Charge per 1KG 30.00 USD, charge 1.50% from the IATA one way economy fare
Assistive Devices

Wheelchairs and Assistive Devices will be carried free of charge for handicapped passengers.

Unaccompanied Minors
  • Upon issuance of the UM ticket a service charge will be applicable for UM travel as follows (each way):
    • Travel from/to RJ online stations USD60 (sixty) or equivalent Service Charge will apply.
    • Travel from/to USA and Canada: USD60 (sixty) or equivalent Service Charge will apply.
  • Travel to points beyond RJ gateways in USA and Canada (applicable only to UM aged between 12-15 years):
    • USD100 (hundred) or equivalent Service Charge will apply.
Pet Animals
  • Piece Concept (from/to USA & Canada) the charges for the carriage of accompanied pets shall be:
    • Twice the amount of the normal excess baggage charges for ONE extra piece not to exceed 32 KG or 70 LB and the sum of the 3 dimensions not to exceed 203 cm or 80 inches.
    • If the total dimensions exceed 203 cm or 80 inches or the weight of the kennel and the pet 32 KG or 70 LB:
      • Three times the normal excess baggage charges for the first 45 KG or 100 LB
      • Thereafter, for each additional 10 KG or 25 LB one additional excess baggage charge shall be levied.
  • Weight Concept (from/to all other stations) Charges for the carriage of accompanied pets shall be:
    • The animal and container shall NOT be allowed in the checked baggage allowance of the passenger.
    • The normal excess baggage charges apply for the weight of the pet and cage (kennel).
Service Animals

Royal Jordanian as other carriers may accept for transportation in the cabin or cargo hold without charge:

  • A trained dog to lead the blind, when it accompanies a passenger with impaired vision dependent upon such dog.
  • A trained dog to assist the deaf, when it accompanies a passenger with impaired hearing dependent upon such dog; provided that such passenger's impaired hearing shall be evidenced by a medical certificate.
  • The dog when properly harnessed may be permitted to accompany such passenger into the cabin but shall not be permitted to occupy a seat.
  • For travel to and from the USA, service animal rules are dictated by the US Department of Transportation (DOT) and are in accordance to the American Disability Act (ADA) as described on CRF-382 for more detailed information please click on the following link: http://airconsumer.ost.dot.gov
Other fees
  • Reservation change/cancel – Vary depending on destination, class of travel
  • Change fees are in addition to any difference between the original and new fare.
USA Airlines Notice of Baggage Allowances Fees and Other Fees ruling
  • American Airlines
  • For more information refer to your GDS or contact Royal Jordanian airline at + 962 6 5100000
© 2013 Royal Jordanian Airlines