Contact Us
United States
Service Center

Gold and platinum card holders are allowed to give their miles for any Royal Plus member to redeem a free ticket to any of our destinations worldwide.

For more details please check the following links:
http://www.rj.com/en/ffp_gold_plus.html
http://www.rj.com/en/ffp_platinum_plus.html

The family plus relation type, includes the two spouses and their children only (Kids under and above 12 years old) and one member to be assigned as the head of accounts; where the total balance get shifted to the head for the use of all of them . The family link includes any adult immediate family member (wife, kids above 12 years old, parents and siblings) and in this type the accounts are separate, each has his own balance, and miles to be transferred once needed for a reward to cover a shortage with an amount of 1000 miles deducted as a transfer fee. (*Children under 12 not allowed to be assigned under this type) .

For more details please check the following link:
http://www.rj.com/en/ffp_family_programs.html

The tier miles are the amount of accumulated miles added within the last 12 or 24 months that reflects the card level, while the award miles balance is the total accumulated miles since enrollment to be used against rewards.

For more details please check the following link:
http://www.rj.com/en/royal_plus_terms_conditions.html

The card level depends only on tier miles and tier sectors collected under members’’ own flights (amount of miles or number of flights collected within the last 12 or 24 months), and miles transfer cannot be used to change it.

For more details please check the following link:
http://www.rj.com/en/royal_plus_terms_conditions.html

The only way to avoid miles expiry is by using them against a reward. Miles transfer not allowed without a reward issuance reasons and will not keep the miles from getting expired.

For more details please check the following link:
http://www.rj.com/en/royal_plus_terms_conditions.html

The pin code is a four digit numbers of your own choice to be added as your password.
The family plus relation type can only include the two spouses and their children.
Card benefits to be used for the same card holder only.

Each member must add his own flights under his account number despite any family relation assignment. (* under the family plus type the total miles get shifted automatically to the head account after adding each member’s ticket under his own page)

Blue card holders do not get an extra weight benefit, while silver, gold and platinum members get an extra weight according to the ticket rout and class, shown in details under the following link:
http://www.rj.com/en/royal_plus_luggage_policy.html

Silver card holders can use the card for their own entrance at Amman Lounge only, against 500 miles to be deducted from their balance.

For more details please check the following link:
http://www.rj.com/en/royal_plus_terms_conditions.html

Gold and platinum card holders can enter the lounges inside and outside Amman with no extra fees, and they can bring one guest.

For more details please check the following links:
http://www.rj.com/en/ffp_gold_plus.html
http://www.rj.com/en/ffp_platinum_plus.html

Home Royal Plus Service Center FAQs