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Emaratech eGate Card
Royal Plus members get a 15% discount on the Emaratech eGate card. With the Emaratech eGtate card, your journey between check-in and getting onboard can easily become shorter by simplifying the immigration procedures at the new QAIA.
Celebrating the inauguration of the new airport and the installation of Jordan electronic gates, Datel Jordan is offering Royal Jordanian’s frequent flyers a discount of 15% to issue their eGate cards. With Jordan’s eGate cards, RJ’s frequent flyers will have a more enjoyable customer experience with straight forward and easy to use eGates.
|Telephone: 00962 6 4453 888 or (00962 (0) 79 7387 588|
|Working hours for registration purposes: 9am to 8pm|
|7th Circle Branch|
|Ground Floor, Mansour building no. 15, opposite Royal Jordanian Terminal|
|P.O. Box 39039 Amman 11104 Jordan|
|Telephone: 00962 6 5817 336 or 00962 (0) 79 6633 805|
|Working hours for registration purposes: from 9am until 5pm|
With the rapid growth of international travel in and out the region, verifying identities at Queen Alia International Airport is becoming more complex and causes long queues at passport control counters.
This will no longer be a problem for Jordanian travelers, as they will now have the opportunity to enjoy greater speed and efficiency by using Jordan’s electronic gates; taking less physical space and of course avoiding long queues at passport control counters. Next steps after launching this exciting project will be including non-Jordanian passport holders.
Datel Jordan, a member of emaratech group (www.emaratech.ae), has been architecting and developing the design and process of the Jordanian electronic gates and has fulfilled the need to achieve speed and mobility while enhancing security and safety for travelers.
The eGates installed at the new Queen Alia International airport paves the way for a faster and more efficient movement of the growing number of passengers in and out of Kingdom.
The proliferation, verification and accurate identification of information are facilitated by Datel Jordan in coordination with concerned government and security agencies in Jordan.
Jordan Electronic Gates are equipped with a “smart card chip” and a finger print identification systems. This will enable gates verify travelers’ identity with the biometric and passport information that are stored on the “smart card chip” in the eGate card. eGates are also equipped with a boarding pass reader to identify traveler’s flight details.
Emaratech is a technical and management consulting company that provides high end market strategies and advanced Information Technology solutions. They are renowned for re-engineering technologies and translating business and operational requirements into technological solutions.
Emaratech has recently installed its 2nd generation eGates at Dubai International Airport.
1. What is an eGate?
Jordan’s eGate is a complete system that is integrated with immigration and security agencies. They are automated and are used instead of immigration counters to check your biometric data and process travelers’ entry-exit transactions.
When travelers apply for an eGate card, biometric data is captured at the registration office. Data includes finger prints, a photo taken at the location and passport information. This data will be stored on a smart card chip that is part of the eGate card.
Jordan’s eGates at Queen Alia International Airport are equipped with a finger print scanner and a chip reader. Finger scanners are used to match traveler’s finger print already stored on the eGate smart card chip.
Once the biometric data check is completed at the airport, the eGate doors open automatically.
Travelling hasn’t been this fun before, with no physical stamps on the passport.
2. What is biometric data?
Biometric data refers to records used to uniquely identify people, such as fingerprints and facial recognition. Biometric data is usually used to various methods of capturing, storing and utilizing biological traits and official identifications.
Such data is captured upon registration and stored on the chip of the eGate card for the purpose of matching and controlling access in and out Jordan’s eGates.
3. How does the eGate identify my biometric data?
The system uses a complex and advanced infrastructure that enables consultation with the databases of concerned government agencies. The system matches information available and confirms identities. It also highlights anomalies preventing fraud and immigration discrepancies.
4. What do I need to apply for an eGate card?
Travelers aged 12 and above can apply for an eGate card.
You will need to bring your original passport with minimum of 6 months expiry date. You must be physically present when applying. You will be asked to scan your finger print. You will also be asked to look at a camera to capture your facial data.
If you are a Royal Jordanian frequent flyer, you will have to bring your card to benefit from the 15% discount. No need to bring a photo as we will take one for you.
5. How much does it cost to issue an eGate card?
The cost for issuing an eGate card is: 42 JOD, valid for one year.
The cost for a Royal Jordan frequent flyer member is: 35 JOD, valid for one year.
Renewal process is even easier.
6. How long would it take to issue an eGate card?
Issuing an eGate card does not take more than 10 minutes.
7. Can I be arriving to Jordan and issue an eGate card?
An eGate card office is available at the arrival terminal (next to Crown Lounge - Terminal 3)
You may also apply for an eGate card at our 7th circle registration office.
8. Does this apply to all types of passports?
The first phase of launching Jordan’s eGates will only be applicable for the 5-year Jordanian passports with a national identity number. Next phases will follow.
9. What happens if the eGate does not open?
If this happens, you can go straight to an immigration officer who will check your passport manually.
10. Can I use my Jordan’s eGate card at other international airports?
The biometric data stored on your eGate card chip stores the data captured during your registration in Jordan. This data cannot be functional at other airports. You will need to apply for eGate card at other airports and according to their pre-requisites.
11. What happens when I leave Jordan without a stamp on my passport? Would other airports allow me entry without an exit stamp from Queen Alia International Airport?
A note has been issued to accredited embassies and diplomatic missions in Jordan about the installation of eGates at Queen Alia International Airport. Embassies and diplomatic missions in return advise their respective authorities at their homelands. This is a common practice around the world.
If you were requested by an immigration officer at the entry point at the end of your travelling destination about passport stamps to match flight and passengers’ details, you may present your boarding pass.
12. Do I need to take my passport when I travel?
The eGate card does not replace your passport. You will only use the eGate card to finish your immigration procedures in less than 15 seconds without any physical stamps on the passport saving you pages on your passport.
13. Can someone with a criminal record pass through the eGate and leave the country?
The eGate system is connected with concerned government agencies. If an eGate process cannot be completed, the eGate door will not open and the traveler will be directed to an immigration officer who will offer assistance.
An eGate officer will also be available for any assistance travelers using Jordan’s eGates may require.