Keeping Our Customers First
Wanting to ensure our services are built around customer needs, we take the time to listen to the feedback of our passengers. Use your E-care account to leave feedback or take a few minutes to fill out the latest survey. Your opinion helps us improve our services and keeps Royal Jordanian leading the way in airline customer relations.
RJ now implements the piece concept rather than weight in its baggage allowance policy
Amman, October 15, 2014 — Royal Jordanian starts using the piece concept, instead of weight, on all its routes, thus simplifying its free baggage allowance policy. The new rule will be...
RJ involved in minor incident at JFK Airport
Amman, October 6, 2014 – Royal Jordanian flight 261 from Amman to New York had a minor incident while taxiing at JFK Airport yesterday. The aircraft's wing collided with the tail of a plane...