We are thrilled to introduce our newest Miles Services feature.
Elite Miles enables you to purchase Royal Club Tier Miles to maintain your current tier status or upgrade your membership tier to the next higher tier. Offering you the option to pay the full cost of tier miles in cash or a combination of cash and award miles.
To use the service,
- Please proceed to Royal Club Rewards Store,
- log in with your Royal Club membership credentials (membership number and pin code/password)
- Go to Miles services àElite miles.
Terms and Conditions:
- Tier miles can only be purchased by the Royal Club membership holder.
- Purchased Tier Miles are non-transferrable.
- Purchased Tier Miles are non-refundable once the payment is made.
- Members are eligible to buy up to 50% of the Tier Miles required either to upgrade or maintain their current tier.
- Members can redeem their Award miles partially to complete the elite/tier miles transaction.
Important to Know:
- The number of the needed miles is subject to change on daily basis, depending on your activities within the last 12 months for Silver JAY and Gold SPARROW, and the last 24 months for Platinum HAWK.
- The purchased tier miles will be credited to the member’s account within 24 hours from the successful payment and transaction.
- The tier status will only be renewed 24 hours after the expiry of the current tier validity.
- The tier status will be upgraded automatically on the next day, after the successful purchase of the required tier miles.
- Members can only upgrade their tier gradually, one tier higher at a time. i.e. from Bronze SUNBIRD to Silver JAY, from Silver JAY to Gold SPARROW and from Gold SPARROW to Platinum HAWK.
- Members will not earn award miles for the cash portion of the payment.