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We sincerely regret the inconvenience and disruption caused by the recent developments happening in the region.

 

Please be advised that the following options will be available to passengers impacted by cancellations for travel on or after 28th Feb, 2026:

 

  • Passengers are entitled for free of charge change without collecting difference in fare.
  • Passengers are entitled for free of charge reroute within the same IATA zone.
  • Passengers transiting via Amman are entitled for involuntary rerouting with other carriers upon availability (first coupon must be with RJ).
  • Passengers are entitled for a non-refundable voucher valid for 1 year.
  • In case of refund, ticket rules apply, unless contradicts with the Point of Commencement (POC) country law.
  • Change is permitted for travel on/before 15th May, 2026.
  • Passengers who have purchased their tickets through a travel agent should please contact the agent directly.

 

RJ flights will be operating as long as Jordanian airspace remains open. However, we encourage passengers to keep checking their flight status here 

 

Passengers scheduled to travel between 28th FEB, 2026 and 20th MAR, 2026 who are not affected by a flight cancellation but choose not to travel will be eligible for the following options:

 

  • Passengers are entitled for free of charge change without collecting penalties, difference in fare to be collected if any.
  • In case of refund ticket rules apply.
  • Change is permitted for travel on/before 15th May, 2026.
  • Passengers who have purchased their tickets through a travel agent should please contact the agent directly.

  

** Passengers holding tickets that include any routes to/from Iraq, Syria, or Beirut may request the removal of those sectors from their tickets without any fees or additional governmental taxes, no compensation will be provided for the unused segment. This applies to involuntary cases only and is valid for tickets issued on/before 01st Mar, 2026.

 

** Bus service is available for Syria and may replace the air segment.

 

** First change is free for tickets issued between 03rd MAR, 2026–20th MAR, 2026, for travel completed on or before 31st DEC,2026.

 

We fully understand the concern such disruptions may cause our valued passengers and would like to assure you that Royal Jordanian is making every possible effort to ensure your safety, comfort, and satisfaction at all times.