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Due to the current regional situation flights may be cancelled. We recognize the disruption this may cause to your travel plans and remain committed to supporting you during this time.

 

*Passengers affected by flight cancellation travelling till June 30th2025, are entitled to the following flexible options:

  • free of charge change without collecting penalties and difference in fare.
  • Free rerouting to alternative destinations within the same region only.
  • Rerouting for transit passengers via Amman with other carriers, subject to availability.
  • A non-refundable Travel voucher valid for one year for the unutilized amount of the ticket 
  • In case of refund, ticket rules apply.
  • Change is permitted for rebooking and travel on/before 15th December 2025.

 

* Passengers traveling between June 13th and July 15th 2025 not affected by a flight cancellation but chooses not to travel, are eligible for:

  • free of charge change, however, No-show fees and difference in fare to be collected.
  • Refund will be processed according to fare rules.
  • Change is permitted for rebooking and travel on/before 15th December 2025.


Important Notices:

  1. Due to airspace closure, all passengers transiting through the UAE to Iran, Israel, Syria, Iraq & Lebanon are not allowed to board till further notice.
  2. In light of recent security developments in the region and the closure of Iraqi airspace to air traffic, Iraqi citizens arriving by air through Queen Alia International Airport are allowed to enter the Hashemite Kingdom of Jordan without the need for prior approval. This decision is a temporary exception, and travelers must provide the necessary guarantees to depart the Kingdom's territory, pending the resumption of air traffic and the normalization of aviation operations in Iraqi airspace.
  3. flights from Amman to airports in Iraq and Syria are currently suspended until 23-June-2025 due to the ongoing situation.
  4. Any passengers planning to continue their journey to Iraq or Syria (Baghdad, Sulaymaniyah, Erbil, Basra, Damascus) are proceeding entirely at their own risk and responsibility. Royal Jordanian holds no liability.
  5.  flights to Aleppo Airport may be operated through designated air routes, subject to obtaining approval for operation after submission of a security risk assessment report that includes determining the air corridors the aircraft will use en route to Aleppo airport.
  6. Passengers connecting to Damascus may be offered ground transportation and must comply with the entry regulations for travelers entering Syria by land.
  7. All passengers should hold valid documents permitting entry into Jordan. 

 

We sincerely apologize for the inconvenience and appreciate your patience and understanding. Our dedicated team is working diligently to assist you and ensure your travel is adjusted with minimal disruption.

 

Passengers are advised to check their flight status on rj.com or via the mobile application

 

For further assistance, please contact our call center +962 51 00000