medical certificate is a written statement from the passenger’s physician
saying that the passenger is capable of completing the flight without requiring
extraordinary medical care during the flight.
be valid, a medical certificate under must be dated within 10 days of the
scheduled date of the passenger’s initial departing flight, and to be approved
by the Medical Department/advisor of Royal Jordanian.
As a carrier, it may be
required that a passenger with a medical certificate undergo additional medical
review if there is a legitimate medical reason for believing that there has
been a significant adverse change in the passenger's condition since the
issuance of the medical certificate or that the certificate significantly
understates the passenger's risk to the health of other persons on the flight.
If the results of this
medical review demonstrate that the passenger, notwithstanding the medical
certificate, is likely to be unable to complete the flight without requiring
extraordinary medical assistance (e.g., the passenger has apparent significant
difficulty in breathing, appears to be in substantial pain, etc.) or would pose
a direct threat to the health or safety of other persons on the flight, an
individualized assessment, based on reasonable judgment that relies on current
medical knowledge or on the best available objective evidence to ascertain the
nature , duration and severity of disease.
Clearance is required for:
1. Who requires a stretcher on board.
2. Who needs medical oxygen during the
3. Whose medical condition poses
reasonable doubt concerning the ability to complete flight safety procedures
without being provided extraordinary medical assistance during the flight.
4. If passenger has a communicable disease
or condition that could pose a direct threat to the health or safety of others
on the flight.
5. Who, because of certain diseases, or
disability may have or develop an unusual behavior or physical condition, which
may endanger or be a potential hazard to the safety of the flight, health, or
materially affect the comfort of other passengers or crew.
6. Would require medical attention and/or
special equipment to maintain their health during the flight.
7. Who have undergone recent complicated
8. Passenger with complicated fracture.
9. Passenger with temporary loss of sight
10. Intellectual disability/cerebral palsy
Traveling with a battery-powered respirator or ventilator, or Portable Oxygen
Concentrator (POCs) where medical clearance is necessary.
Passengers having both severe vision and hearing impairment.
Clearance Issuing Procedure
1. Passengers with certain
medical conditions that require individual attention are required to submit
their recent updated medical reports/certificate from the treating responsible
doctor in addition to RJ Medical Information Sheet “MEDIF”.
2. RJ Medical Information Sheet
“MEDIF” must be filled completely by Passenger treating physician along with
the recent diagnosis report 10 days prior to departure along with a recent
3. RJ Medical Information Sheet
“MEDIF” shall be presented to Royal Jordanian Medical Advisor to obtain a
Royal Jordanian can deny transportation to passengers needing medical
clearance, unless they meet the requirements of Royal Jordanian
In all cases, Royal Jordanian doctor (or a designated official
representative) will make this assessment and provide a written statement to
the person within ten (10) calendar days of the refusal of transportation.
In order to obtain such clearance, medical information must be provided
and transmitted when seats are requested on the flight of another airline.
Additionally, when an airline receiving a request for travel has reasonable
grounds for doubt about the passenger's disability, such airline shall require
medical information for clearance purposes.
The booking airline reservations office is responsible for coordinating
the replies obtained from all carrying airlines, and for finalizing the entire
If the passenger accepts all of the conditions and charges, the booking
airline shall finalize the transaction with the office in contact with the
If the passenger does not accept, or if any modifications are required
to existing arrangements, the booking airline shall be responsible for