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In case your ticket was not used, you have the option to keep it open and use it at anytime within 1 year from the date of issuance, or from the date of travel in case your ticket was partially used. In this case change penalty and fare difference may apply according to ticket rules

Please contact your travel agent for refund request.

Please send your refund request to RJCCSALES@rj.com

Please contact our sales offices.

Learn more about your ticket refund rules, by visiting Manage my Booking, or contact us at IBESUPPORT@rj.com
Please use this option, only in case of flight cancelation due to commercial/operational reasons or in case we were not able to provide you with the same service.
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