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Traveling with Special Needs -ADA

Royal Jordanian offers special attention to those requiring extra care during the flight.

As part of our goal to make your flight as smooth and as comfortable as possible, travel assistance items such as wheelchairs are provided upon request. Elderly passengers, physically-challenged passengers, and those with reduced mobility may request such assistance items prior to their scheduled departure from the reservation staff. Passengers traveling alone and requiring the use of a wheelchair will be taken care of by one of our friendly staff.

Special meals are also available to those with specific dietary needs.

please click here for disabled passenger needing assistance.

ADA passenger traveling to/from the USA, may contact a CRO by dialing:

  • TEL in the USA 1-844 807 3690
  • TEL in Jordan +962 651 00000

Canada’s Regulations on Accessible Transportation for Persons with Disabilities

Persons with disabilities who use mobility aids have the option to make a special declaration of interest under Article 22(2) of the Montreal Convention or under Article 22(2) of the Warsaw Convention, that sets out the monetary value of the mobility aid and a description of its identifying features.

Royal Jordanian Airlines is subject to the Service Requirements provisions contained in Part 2 of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) for flights originating from or arriving into Canada.

 For more information about the ATPDR, please visit the Canadian Transportation Agency’s accessibility webpage.Here