Service animals accompanying
passengers with disabilities are accepted on board Royal Jordanian flights
Only dogs are permitted to be
carried as service animals on board Royal Jordanian flights; unusual service
animals (e.g. snakes, other reptiles, ferrets, rodents and spiders) are not
permitted to be carried as service animals
transportation shall not be denied on the basis that its carriage may offend or
annoy the airline personnel or persons traveling on the aircraft.
1. Service animals are permitted on all RJ flights in
passengers cabin to accompany the passenger with a disability at any seat in
which the passenger sits, provided that: a. The dog is harnessed
b. The dog's veterinary and health certificates are
checked for compliance with destination country regulations.
c. The dog’s transportation complies with the destination
country regulations needed to permit the legal transportation of the
passenger’s service animal
d. The dog does not obstruct an aisle or other are that
must remain unobstructed to facilitate an emergency evacuation;
e. The dog remains under or near their master's seat at
If the dog cannot be accommodated at the seat location of the passenger with a
disability who is using the animal, the passenger shall be offered the
opportunity to move with the animal to another seat location in the same class
of service, if present on the aircraft, where the animal can be accommodated,
as an alternative to requiring that the animal travel in the cargo hold For
flights that exceeding 8 hours flight time, the passenger shall provide
documentation that the animal will not need to relieve itself on the flight, or
the animal can relieve itself in a way that does not create a health or
sanitation issue on the flight.
2. The following shall be accepted as evidence that the animal is
a service animal: - Identification cards, other written
documentation, presence of harnesses, tags.
3. If a passenger seeks to travel with an animal that is used as
an emotional support or psychiatric service animal, the following shall be
required to be provided by the passenger to accept the animal for
transportation in the cabin: - current documentation (i.e., no older than one
year from the date of the passenger’s scheduled initial flight) on the
letterhead of a licensed mental health professional (e.g., psychiatrist,
psychologist, licensed clinical social worker) stating the following:
a. The passenger has a mental or emotional disability
recognized in the Diagnostic and Statistical Manual of Mental Disorders—Fourth
Edition (DSM IV);
b. The passenger needs the emotional support or
psychiatric service animal as an accommodation for air travel and/or for
activity at the passenger’s destination;
c. The individual providing the assessment is a licensed
mental health professional, and the passenger is under his or her professional
d. The date and type of the mental health
professional’s license and the state or other jurisdiction in which it was
Passengers traveling to USA with Dog/ Service Animal:
Effective 14th of July 2021, CDC is Temporarily Suspending the Importation of Dogs from:
- Countries classified by CDC as high risk for dog rabies (Jordan).
- Countries NOT at high risk if the dogs have been in a high-risk country during the previous six months.
These rules apply to all dogs including Puppies, Service Animals, and Emotional Support Dogs whether accepted as Hand-carried, Checked-in as Passenger Baggage, and Transported as Cargo.
Moreover, these rules also apply whether passenger just visiting the United States with his/her dog, importing dogs into the United States, or traveling out of the United States and returning with his/her dog after a temporary visit, such as a vacation or holiday, or for visiting friends and relatives.
CDC may grant advanced written approval (CDC Dog Import Permit) permitting the importation of fully rabies-immunized dogs, 6 months or older, from a high-risk country. Accordingly, to be eligible to apply for a CDC Dog Import Permit, the importer must be:
- A US government employee with permanent change of station or temporary duty orders.
- A US citizen or lawful US resident relocating to the United States, such as for employment or education; or
- An owner of a service dog that is specifically trained to assist a person with a disability.
Dogs with CDC Import Permits must enter the United States at a port of entry with a US Customs and Border Protection (CBP)-issued live animal care facility with a Facilities Information and Resource Management System (FIRMS) code, which currently is only available at the John F. Kennedy International Airport in New York City. (Not available in Detroit and Chicago).
Each eligible importer may be permitted to bring in a maximum of 3 personal pet dogs one time during the temporary suspension. Institutions requesting to import more than 3 dogs may apply to do so for the purposes of science, education, or exhibition as defined in 42 CFR 71.50, or for bona fide law enforcement activities.