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We sincerely regret the inconvenience and disruption caused by the recent developments happening in the region.

 

Please be advised that the following options will be available to passengers impacted by cancellations for travel on or after 28th Feb, 2026:

 

  • Passengers are entitled for free of charge change without collecting difference in fare for travel valid on/before 20th May, 2026.
  • Passengers are entitled for free of charge change with collecting difference in fare for travel valid on/before 15th Dec, 2026.
  • Passengers are entitled for free of charge reroute within the same IATA zone for travel valid on/before 20th May, 2026.
  • Passengers transiting via Amman are entitled for involuntary rerouting with other carriers upon availability (first coupon must be with RJ).
  • Passengers affected by a flight cancellation are eligible to request a refund for the unused portion of their ticket, or a non-refundable voucher valid for 1 year.
  • Passengers traveling to Syria or Iraq who were booked or previously re-protected onto the bus service may now be rebooked on a flight, the rebooking free of charge and valid on/before 20th May, 2026.
  • Passengers traveling to Iraq, Syria, or Lebanon can request to remove those segments without additional fees and government taxes , this is applicable on tickets issued on/before 01st Mar, 2026. Otherwise, difference in fare and government taxes to be collected.
  • Passengers who have purchased their tickets through a travel agent should please contact the agent directly.

 

RJ flights will be operating as long as Jordanian airspace remains open. However, we encourage passengers to keep checking their flight status here 

 

Passengers scheduled to travel between 28th Feb, 2026 and 15th May, 2026 who are not affected by a flight cancellation but choose not to travel will be eligible for the following options:

 

  • Passengers are entitled for free of charge change with collecting difference in fare for travel valid on/before 15th Dec, 2026.
  • In case of refund ticket rules apply.
  • Passengers are entitled for a non-refundable voucher valid for 1 year.
  • Passengers who have purchased their tickets through a travel agent should please contact the agent directly. 

 

** Bus service is available for Syria.

 

** First change is free for tickets issued between 03rd Mar, 2026–30th Apr, 2026, for travel completed on or before 31st Dec,2026.

 

We fully understand the concern such disruptions may cause our valued passengers and would like to assure you that Royal Jordanian is making every possible effort to ensure your safety, comfort, and satisfaction at all times.