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Claim Missing Miles

Presenting your membership card at check-in or providing your membership number when making a reservation, ensures that the miles are automatically credited to your membership account following an eligible flight.

In case you wish to claim a missing flight activity, you can do so simply by logging in to your membership account online  and choosing the Claim Missing Miles option.

If the flight and class of booking are eligible for award miles accrual, then you should expect the miles to be credited to your account within three business days.


New Royal Club members can claim flight activities up to 3 months prior to their enrollment date.